Stellenbeschreibung
We are recruiting for German speaking Account Manager in our office in Düsseldorf. The role involves the management of our existing customer base. The focus will be on:
Pro-actively and regularly contact
the existing customer base to increase the use of our product range
through up-selling/cross selling
Management of contract renewals
Responsibilities
Management of a defined number of Lumesse Customers (account portfolio)Regularly engage with Customers across the Account portfolio to support their sustainable usage of our systemsCreate opportunities for upsell and cross sell to the account portfolioManage contract renewals in a timely fashionBe part of the CEE regional Account Management Team focusing on enterprise businessEnsure that the account management activities are proper administered and documented
Requirements and the individual
Min. 2 years Account Management or Sales experience
Continuous, demonstrable sales success in the management and development of a customer base
Self-confidence on the phone
German native and English fluent language skills
Good communication skills and negotiation skills
Organizational skills, initiative and perseverance
Good MS Office skills and a familiarity with Outlook and the Internet. Ideally experience of salesforce.com
High sales orientation and goal-and results-oriented approach
HR-Knowledge and or Knowledge of HR software industry would be an advantage
Additional Information
At home in over 70
countries, fluent in over 50 languages, and a business experience of
more than 20 years Lumesse helps more than 2,300 customers around the
globe to win their race for talent, locally - wherever they do business.
With our market leading unique and highly adaptable Talent Solutions
our customers are well prepared to capitalize on the fast evolution of
new technologies and disruptive business conditions. More than 44
Million applications are managed by our Talent Acquisition systems per
year and reduce the time to hire of our customers down to 34 days in
average. Our e-Learning solutions delivered 89,950,000 courses to our
447 clients worldwide and we produced for them more than 580,000 minutes
of e-Learning training for desktop and mobile.