Stellenbeschreibung

Job Title:                  Head of Academy - Germany Reporting to:            interim reporting to Head of HR and Academy UK Business Unit:         CitNOW Video GmbH Site:                          Field and Office Based, Germany          Date Effective:         as soon as possibleCitNOW is the market leading provider of Video Sales Systems for Car Dealers.  We believe we can enable any sales exec, technician or manager from any dealer, anywhere in the world with a super power called 'trust'. Trust automatically releases customer joy which has a direct and substantial benefit for all dealers. We work with over 80% of the UK’s Top 100 motor retailers as well as 24 automotive manufacturers; currently over 2000 Franchised Dealerships in 15 countries use CitNOW.Since last year CitNOW has a German office (based in Berlin) for which we are now recruiting sales staff. For further information please feel free to visit www.citnow.com/de. Job Purpose ·     The primary role of the Head of Academy is to take the best practice from the UK success model and tailor it for the German Automotive market.·     The overarching objective is to deliver the CitNOW Foundation Training and ongoing Consultancy Services promoting and selling additional services over and above those sold as part of the initial start up packages to vehicle manufacturers and Franchised Dealer Groups and Franchised Dealerships in Germany.  Principal AccountabilitiesAcademy Operations ·       Manage the delivery of Foundation training to franchised and non-franchised dealer networks groups and individual dealerships·       Manage internal or associate resources to ensure delivery is completed to time and budget ·       To grow the Foundation Training from single to multiple day delivery where the former is requested by the client·       To create a market for ongoing consultancy services to franchised and non-franchised dealer networks groups and individual dealershipsBusiness Planning·       Development of an Academy operating plan to support the overall business development plan for manufacturers and dealer groups. ·       To understand the competitors, including internal manufacturer and dealer resources, their strengths and weaknesses and to develop a strategy to combat thisManaging Business Performance  ·       Continually reviewing Academy performance against expectations·       Ensuring that you provide realistic forecasts including developmental changes·       Regularly review Academy forecasts, pipeline and sales strategies with the Operations team and the CEO·       Assessing Academy sales opportunities early in the client services cycle and take appropriate action with the Client Services and Sales Management Coordinating the Use of Internal and External Resources·       Leveraging support of both internal and external resources·       Creating and managing a team of Associate Resources for training, consultancy or project management delivery·       Networking within CitNOW to determine best practice and building of knowledge______________________________________________________________________________Key Working Relationships·       Board of Directors·       HR and Academy Director·       UK Learning and Development Director·       Client Service Manager –Germany·       Head of Sales - Germany·       Operations Team·       Trainers / Consultants and other suppliers·       Germany customers and prospective customers·       Global Support & Implementation·       Tech